Good Kind

ProductWeb & App Design
Year2022
My RoleSenior Product Designer
ToolsFigma, FigJam
GoodKind V2 product dashboard
Overview

Goodkind is a Canadian startup (YC W20) built around one-to-one video messaging. I designed V2 of the product, helping the company pivot into EdTech. Goodkind was acquired by Niche in 2025.

The Challenge

Goodkind V2 had to work for three distinct user personas: administrators assigning campaigns, storytellers recording and submitting content, and end users receiving the final message, all without exposing the underlying complexity. My role was designing journeys simple enough for storytellers to participate easily, while giving administrators the control needed to manage campaigns at scale.

goodkind

Make Brands Feel Human.

Designing an enterprise platform where authentic stories become meaningful customer experiences.

Every Story Starts With Someone.

The Storyteller is the real person at the center of every Goodkind campaign.

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01Brand Promise02The Storyteller03Story Recording04Story Approving
Process
01
Understand
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01

Remote sessions with stakeholders locked in the MVP's priorities. A quick competitor benchmark showed where we could stand out.

02
Define
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02

Mapping how each user type moved through the product made sure every piece fit together, with room to grow.

03
Prototype
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03

Fast co-design sessions turned rough ideas into high-fidelity prototypes we could test and refine before writing a line of code.

04
Hand-Off
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04

Weekly syncs with engineering and a reusable component library kept the build consistent from first screen to last.

What we built
Style Tile
Production Screens
Impact
3.5×
Engagement increase.Schools reached and engaged prospective students far more effectively than with email alone.
38%
Yield increase.A smoother Storyteller workflow helped partners convert more admits into enrolled students.
3,000+
Schools served.This version scaled with Goodkind's growth, right up to their acquisition by Niche.
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